Well the whole story is in the book but the short answer is that I was the first information architect in an organization that was traditionally design-oriented and I felt I needed a tool to help me gain the trust and support of my colleagues.

Well the whole story is in the book but the short answer is that I was the first information architect in an organization that was traditionally design-oriented and I felt I needed a tool to help me gain the trust and support of my colleagues.

Ajax isn't a technology. It's really several technologies each flourishing in its own right coming together in powerful new ways.

Ajax isn't a technology. It's really several technologies each flourishing in its own right coming together in powerful new ways.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols coding and debugging testing and refactoring.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols coding and debugging testing and refactoring.

User-centered design means understanding what your users need how they think and how they behave – and incorporating that understanding into every aspect of your process.

User-centered design means understanding what your users need how they think and how they behave – and incorporating that understanding into every aspect of your process.

But despite the universality of URLs we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.

But despite the universality of URLs we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.