There's an adage that is an apt description of the new dynamic at work between brands and consumers connected through social media: People support what they help to build. But now that many brands are launching community-driven cause marketing campaigns the challenge becomes what to do next?

There's an adage that is an apt description of the new dynamic at work between brands and consumers connected through social media: People support what they help to build. But now that many brands are launching community-driven cause marketing campaigns the challenge becomes what to do next?

The companies that make meaningful contributions while also listening to the voices of others are the ones that will genuinely engage their community who will then go to work for them.

The companies that make meaningful contributions while also listening to the voices of others are the ones that will genuinely engage their community who will then go to work for them.

Find the human in the technology. The currency marketers trade in has not changed even if the methods have. Emotion is what we exchange.

Find the human in the technology. The currency marketers trade in has not changed even if the methods have. Emotion is what we exchange.

Social technology gives leaders a vital new platform with which to connect their companies to the myriad stakeholders who have an interest in their well being.

Social technology gives leaders a vital new platform with which to connect their companies to the myriad stakeholders who have an interest in their well being.

Non-profits must become deeply engaged in the ways that their donor communities are using social technology.

Non-profits must become deeply engaged in the ways that their donor communities are using social technology.

Like all technology social media is neutral but is best put to work in the service of building a better world.

Like all technology social media is neutral but is best put to work in the service of building a better world.

Refuse to accept the belief that your professional relevance career success or financial security turns on the next update on the latest technology. Sometimes it's good to put the paddle down and just let the canoe glide.

Refuse to accept the belief that your professional relevance career success or financial security turns on the next update on the latest technology. Sometimes it's good to put the paddle down and just let the canoe glide.

Companies to date have often used the excuse that they are only beholden to their shareholders but we need shareholders to think of themselves as stakeholders in the well being of society as well.

Companies to date have often used the excuse that they are only beholden to their shareholders but we need shareholders to think of themselves as stakeholders in the well being of society as well.